Materials and Finishes
Please contact email@example.com, if you would like to request samples. The studio has a wide range of both standard and custom finish options.
If you are a trade professional, please contact firstname.lastname@example.org for more information about trade pricing opportunities.
Please contact email@example.com for more information about becoming a LLand vendor.
Please contact the studio at firstname.lastname@example.org for all orders and inquiries.
Terms of sale
All made to order items require a 50% deposit. Quoted lead times begin upon receipt of the deposit. If drawings are provided by LLand, the quoted lead time begins upon approval of the drawings. All orders ship upon receipt of the balance, which may include additional shipping charges and applicable taxes. When purchasing an item that is “Ready to Ship” payment is due in full at the time of purchase. All orders are final and cannot be canceled.
At this time, the studio does not accept returns.
Most pieces can be customized to your dimensions and finish specifications. Custom finish samples can be prepared upon request. Please inquire for more details.
Estimated lead times are listed on our individual product pages and tear sheets. These lead times are dependent on our current production schedule and are subject to change. Please request a proposal for a more accurate lead time.
Unless noted otherwise, shipping is separate, and not included with the purchase of an item. The customer is responsible for all costs pertaining to crating and shipping. The studio will provide an estimate and can arrange shipment, or the pieces can be made available for pickup and delivery by your preferred shipping agent. Items that say “Ready to Ship,” are generally in the mail within 7 days of making the purchase.
In some select cases we can rush items. If you need an item quicker than the stated lead time, please contact us directly to see if we can rush your order. Some rushed orders may require an additional fee. Rushed orders cannot be cancelled.
Items that arrive damaged must be reported within 7 days in order to receive a refund/replacement. You must photograph the packaging from each side, photograph the label on the box, & keep all of the original packaging in order to qualify.
Orders that are not picked up or shipped (due to the buyer's request) within 30 days of completion are subject to a 3% storage fee per month. If an item is not picked up or shipped within 6 months, the order is consider unclaimed, the inventory will be reallocated, and the order will not be refunded.
Prices may be subject to change without notice.
LLand is not liable for injuries or direct or indirect damages of any kind that result without limitation from using LLand’s products, website, content, or information gathered while purchasing a LLand product. LLand’s liability does not extend to any item that was produced for LLand by an outside vendor or independent contractor. By using this site and purchasing a LLand product, you agree to hold harmless and defend LLand from any claims, damages, losses, liabilities, and all costs and expenses of defense, including but not limited to reasonable attorneys’ fees, resulting directly or indirectly from a claim that is based on your use of LLand’s website, products, or other assets.